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Why Chat and Voicebots are Essential for Omnichannel Customer Service
AI Bettertext Salesforce Individual Solutions CRM

Why Chat and Voicebots are Essential for Omnichannel Customer Service

Tue, Sep 10, 2024

The trend towards a service economy is pushing companies to provide comprehensive services, making effective customer communication crucial and requiring modern tools for a contemporary customer service experience.

~10 min read
Automate Legally Compliant Text and Document Creation with Bettertext
CRM Individual Solutions Salesforce Bettertext

Automate Legally Compliant Text and Document Creation with Bettertext

Tue, Jul 2, 2024

With customisable and unlimited templates, you can easily automate legally compliant documents in Bettertext.

~10 min read
The Future of Document Creation with Bettertext
Bettertext Salesforce Individual Solutions CRM

The Future of Document Creation with Bettertext

Tue, Jan 16, 2024

Discover all about the key future trends in document creation for service and sales.

~10 min read
How Bettertext Transforms Customer Communication
Individual Solutions CRM Salesforce Bettertext

How Bettertext Transforms Customer Communication

Mon, Dec 18, 2023

Automation tools like Bettertext significantly enhance the efficiency of communication through emails, PDFs, and even letters directly from Salesforce.

~10 min read
Remote audits: Modern IT solution for the audit sector
Individual Solutions Case Study

Remote audits: Modern IT solution for the audit sector

Sun, Oct 8, 2023

Digital inspections are increasingly in demand. For TÜV Rheinland, COViS has therefore developed a unique solution for the inspection sector.

~5 min read
Analytics in agile software development: these key figures are crucial
Agile Software Development CRM Individual Solutions

Analytics in agile software development: these key figures are crucial

Wed, Sep 27, 2023

Agile KPIs (Key Performance Indicators) provide information about potential improvements.

~5 min read
Introducing cloud computing into the company
IT Security Individual Solutions

Introducing cloud computing into the company

Wed, Sep 27, 2023

What you have to pay attention to when introducing cloud computing and what advantages the digital transformation has in store for companies.

~5 min read
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